Search found 77 matches
- Mon May 06, 2019 6:24 pm
- Forum: General Discussion
- Topic: Need Some Honda Advice - CTR Warranty
- Replies: 43
- Views: 4590
Re: Need Some Honda Advice - CTR Warranty
Last week, after initially being told that a loaner would not be covered until Honda approved the warranty work and being asked for gas money by the SM, I requested contact from the GM and DPSM. They apologized and both said they would get this resolved. The DPSM said he would make me, "100% wh...
- Sat May 04, 2019 2:28 am
- Forum: General Discussion
- Topic: Need Some Honda Advice - CTR Warranty
- Replies: 43
- Views: 4590
Re: Need Some Honda Advice - CTR Warranty
Today in pictures... https://uploads.tapatalk-cdn.com/20190504/5c0a2cf8078106abab767367e10ba3e9.jpg https://uploads.tapatalk-cdn.com/20190504/130f969008ea84f029df10b01813334a.jpg https://uploads.tapatalk-cdn.com/20190504/56679a1a3d73645a98efa8cca94f46fd.jpg https://uploads.tapatalk-cdn.com/20190504/...
- Fri May 03, 2019 12:54 am
- Forum: General Discussion
- Topic: Need Some Honda Advice - CTR Warranty
- Replies: 43
- Views: 4590
Re: Need Some Honda Advice - CTR Warranty
Here's a pic of the returned ECU.
- Thu May 02, 2019 11:22 pm
- Forum: General Discussion
- Topic: Need Some Honda Advice - CTR Warranty
- Replies: 43
- Views: 4590
Re: Need Some Honda Advice - CTR Warranty
I arrived at the store, politely stated I wasn't picking up the car, and requested another new ECU/PCM be ordered and installed. This didn't go over well with the Service Advisor, so the Service Manager invited me into his office and I told him that I didn't feel safe driving a car that might cut po...
- Thu May 02, 2019 11:32 am
- Forum: General Discussion
- Topic: Need Some Honda Advice - CTR Warranty
- Replies: 43
- Views: 4590
Re: Need Some Honda Advice - CTR Warranty
I just got off the phone with the store GM. He said they are not going to charge me for the diagnostics and will not in the future if I need to bring it in, but will charge me if the Tech Line asks to have the data uploaded. He also provided the contact information for third party arbitration provid...
- Thu May 02, 2019 11:06 am
- Forum: General Discussion
- Topic: Need Some Honda Advice - CTR Warranty
- Replies: 43
- Views: 4590
Re: Need Some Honda Advice - CTR Warranty
I just finished speaking with the Service Manager at the local dealer. The new data was sent to Honda Corp (Tech Line) and they (again) said the ECU was modified (something about a VIN mismatch that can only happen if it was connected to another car) and they would not cover any ECU related warranty...
- Wed May 01, 2019 11:14 am
- Forum: General Discussion
- Topic: Need Some Honda Advice - CTR Warranty
- Replies: 43
- Views: 4590
Re: Need Some Honda Advice - CTR Warranty
The Service Advisor just called and said the new PCM/ECU had a programming error due to some data that didn't copy over from the old unit. They said to bring it back for reprogramming. I'll be heading over there in 30 minutes.
- Wed May 01, 2019 11:12 am
- Forum: General Discussion
- Topic: Need Some Honda Advice - CTR Warranty
- Replies: 43
- Views: 4590
Re: Need Some Honda Advice - CTR Warranty
Honda Roadside Assistance sent over a AAA contracted flatbed and we went to the same store. I asked for a Tech to take a ride with me and the CTR the CEL came on. We went back and it's being diagnosed right now. In his opinion, if it's the same codes, a Honda Engineer needs to come in person to look...
- Wed May 01, 2019 12:57 am
- Forum: General Discussion
- Topic: Need Some Honda Advice - CTR Warranty
- Replies: 43
- Views: 4590
Re: Need Some Honda Advice - CTR Warranty
I paid $789, including tax.
- Tue Apr 30, 2019 11:12 pm
- Forum: General Discussion
- Topic: Need Some Honda Advice - CTR Warranty
- Replies: 43
- Views: 4590
Re: Need Some Honda Advice - CTR Warranty
On the way home, the new ECU started pulling power and the car began violently bucking when merging into highway traffic. This was identical to the original symptoms. No CEL and it happened twice. After that, the car was fine. The store is closed and I'm not comfortable driving the car, so I called ...